How to support someone experiencing family violence

Knowing that someone you know is being hurt is hard and it can be difficult to know what to do.

It is OK to say something if someone you know is experiencing family violence or you suspect is experiencing family violence.

There are some simple things you can do to help, including listening nonjudgmentally, believing them and taking their fears and concerns seriously.

The way you talk and listen to them is important. You may be worried about doing the wrong thing, but it is important to know that it is OK to say something. Many people are glad to have the chance to talk about what they are going through.

When someone is experiencing violence they often feel trapped and out of control. These feelings can be made worse if you try to force them to do what you think is best. It is very important that people are supported to make their own choices, when they are ready

Knowing that someone you know is being hurt is hard and it can be difficult to know what to do.

There are some simple things you can do that can make a big difference.

Here are some ways you can help:

  • In an emergency or if is someone is in danger now, call 000 immediately.
  • Believe them and take their fears seriously. This is important no matter what you think of the person or people who hurt them.
  • Listen without interrupting or judging.
  • Never blame the person experiencing the violence for what has happened to them. Violence is never OK.
  • Don’t make excuses for the person who has hurt them.
  • Understand that they may not be ready or it may not be safe to leave. Don’t try to force them to do what you think is best.
  • Remember that family violence is not just physical.
  • If possible you can help in practical ways, with transport, appointments, child minding, or a place to escape to.

You or the person you are supporting can call 1800 RESPECT or visit their website for more information and support.

You can also find more information on the Are you Safe at Home website